> For the complete documentation index, see [llms.txt](https://easify.gitbook.io/easify-product-options/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://easify.gitbook.io/easify-product-options/customization-and-support/get-support.md).

# Get Support

### Contact Us via 24/7 Live Chat

Need assistance? Our support team is available **24/7** through the in-app Live Chat.

Whether you're setting up the app for the first time, have questions about a specific feature, need help choosing the right pricing plan, or run into any technical issues, we're here to help. Our team is committed to providing fast, friendly, and reliable support whenever you need it.

Simply open the app and click the **Live Chat** icon to start a conversation with us.

<figure><img src="https://3599217945-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1LQaNLzwT65jc247sV0f%2Fuploads%2FSfGJGFTQekRnqbNbBRkq%2FScreenshot%202026-07-30%20at%2011.11.18.png?alt=media&amp;token=001dac95-846c-4027-bb55-ed95220b0818" alt=""><figcaption></figcaption></figure>

### Request a Feature

Have an idea that could make Easify even better? We'd love to hear it.

We continuously improve the app based on feedback from our merchants. If there's a feature or workflow you'd like to see, you can submit a feature request, and our product team will carefully review it. Many of our existing features were inspired by suggestions from users like you.

You can share your ideas by submitting a [**Feature Request**](https://easifyapps.com/feature-request-bb/) or by contacting us directly through the **in-app Live Chat**. If your request aligns with our product roadmap, we'll consider it for future updates.

Your feedback plays an important role in helping us build a better experience for everyone.